Yeah you can always find ways to do things cheaper by outsourcing. Automatic machines at the post office or the supermarket, groups that provide services for groups that provide services for other groups. I'm sure there are young MBA's out of business school who got it down on how to cut. But what is lost?
I'm thinking a lot about quality of education mostly but the creep is all around us, isn't it? I'm catharting a bit because I'm just off the phone for the fourth or fifth time with....well I don't know. My kid's iPhone broke and I'm moving through a maze of groups to figure it all out. I've paid tons for full insurance, but after a few weeks I just figured out I'm talking to at least three different companies: 1. At&t (service provider) 2. Ausurion (sp?) the insurance provider and 3. OnProcess Technology (the communications group that follows up for 1 or 2 (above). And here's the problem (duh): One group doesn't know much about the other. So, when one group tells you one thing, and another tells you another....Yikes!
The customer is left feeling like an idiot: Today I babbled about a problem to the OnProcess caller when the problem had nothing to do with them but with either 1 or 2 (see above). At one point I tried talking to At&T but it was the "turf" of 2 or 3 (see above). I give up. I'll give them the phone. I'll give them my money. Will they take the kid, too?
What does this have to do with teaching at a college? When my students arrive wanting to transfer credits (cheaper credits in most cases) from online colleges where little is known about the quality of the courses...what's a College to do? As Comedienne Joan Rivers likes to say, "Can we talk?" If College registrars and administrators accept these credits without review College Profs who care about quality will have something to say. And so it goes (where is Kurt Vonnegut now that we need him).